Privacy Policy

This Privacy Policy describes how Happy Vibes Creation Shop (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. If you contact us for customer support, we may also collect additional information.

In this Privacy Policy, "Personal Information" refers to any data that can uniquely identify an individual. Below is a breakdown of the Personal Information we collect and why:

1. Device Information

Examples of Personal Information collected:

  • Web browser version, IP address, time zone, cookies, pages viewed, search terms, and how you interact with the Site.
    Purpose of collection:
  • To optimize the Site’s functionality and analyze user behavior for improvements.
    Source of collection:
  • Automatically collected via cookies, log files, web beacons, tags, or pixels.
    Disclosure:
  • Shared with Google Analytics, Facebook Ads, and Shopify for website performance and targeted advertising.

2. Order Information

Examples of Personal Information collected:

  • Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
    Purpose of collection:
  • To process orders, verify payments, arrange shipping, send order confirmations, and prevent fraud.
    Source of collection:
  • Collected directly from you at checkout.
    Disclosure:
  • Shared with Shopify (our store platform) and our shipping providers for order fulfillment.

3. Customer Support Information

Purpose of collection:

  • To provide customer support and respond to inquiries.
    Source of collection:
  • Collected directly from you when you contact us.
    Disclosure:
  • May be shared with our customer support team for assistance.

Minors

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us at [your email] for data deletion.

Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers to help us provide our services:

  • Shopify: Powers our online store. Read Shopify’s Privacy Policy.
  • Shipping Providers: Your address details will be shared with our shipping partners to ensure your order reaches you.
  • Advertising & Analytics: We share some data with Google Analytics, Facebook, and other advertising platforms to deliver relevant marketing and improve our services.

We may also disclose Personal Information to comply with legal obligations, respond to lawful requests (such as subpoenas), or protect our business rights.

Behavioral Advertising & Marketing

We use your Personal Information to provide you with targeted advertisements that we believe may interest you.

Examples of how we use data for advertising:

  • Google Analytics: Helps us understand how customers use the Site. Learn more: Google Privacy Policy.
  • Facebook Ads: Uses cookies for targeted marketing. Learn more: Facebook Ads Settings.
  • Remarketing: We may use retargeting ads based on your previous interactions with our Site.

How to Opt Out of Targeted Advertising:

You can opt out of targeted ads via the following links:

For general ad tracking control, visit the Digital Advertising Alliance: Opt-Out Portal.

Using Your Personal Information

We use your Personal Information to:

  • Offer products for sale and fulfill your orders.
  • Process payments securely.
  • Ship and track orders.
  • Provide customer support.
  • Keep you updated on new products, promotions, and offers.

Lawful Basis for Processing (GDPR - European Customers)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following legal bases:

  • Your consent
  • Contract performance (fulfilling your order)
  • Compliance with legal obligations
  • Our legitimate interests, which do not override your rights

Data Retention:
We retain your Personal Information until you request its deletion. Contact us if you’d like your data removed.

Automated Decision-Making:
We do not use fully automated decision-making processes that significantly affect customers. Shopify may use limited automated decision-making to prevent fraud.

Your Rights (GDPR & CCPA - EU & California Customers)

If you are a resident of the EEA or California, you have rights to:

  • Access the Personal Information we hold about you.
  • Request corrections, updates, or deletion of your data.
  • Request data portability (to transfer your data to another service).
  • Opt-out of marketing and automated decision-making.

To exercise these rights, contact us at [your email].

Cookies & Tracking Technologies

A cookie is a small file that helps improve your browsing experience. Our Site uses cookies for:

  • Site functionality (e.g., remembering items in your cart).
  • Analytics & Performance (e.g., tracking user behavior).
  • Advertising (e.g., personalized ads).

Managing Cookies:
You can block cookies in your browser settings or learn more at All About Cookies.

Do Not Track

There is no standard for handling Do Not Track (DNT) signals, so we do not alter data collection if your browser sends a DNT request.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business, legal requirements, or privacy practices. We encourage you to review this policy regularly.

Last updated: 29/01/2025

Contact Us

For questions, complaints, or to request data deletion, please contact us at:

📧 Email: hello@happyvibescreation.com
📍 Location: Melbourne, Australia

If you are unsatisfied with our response, you may contact your local data protection authority.